Roborock Reviews

The return policy for us.roborock.com is as follows:

General Return Policy

• Items can be returned within 30 days of receipt of shipment in most cases.
• The return policy applies to new products purchased directly from the Roborock official website.

Return Process

1. Initiate Return: Customers must contact customer service to initiate the return process.
2. Proof of Purchase: A valid proof of purchase, such as a receipt, is required to process returns.
3. Condition of Items: Returned items must be in their original condition, including all accessories and packaging.

Exclusions

• The return policy does not cover items that are damaged due to misuse or wear and tear.
• Certified refurbished products may have different warranty terms and conditions.

Refunds

• Refunds will be processed after the returned item is received and inspected.

Here are 10 alternatives to us.roborock.com for robot vacuums:

1. iRobot

Known for the Roomba series, iRobot offers reliable cleaning with advanced features and strong customer support.

2. Ecovacs

Offers a range of models, including the Deebot series, which features mopping capabilities and smart navigation.

3. Eufy

A budget-friendly option with solid performance, particularly the Eufy RoboVac series, known for its slim design and good suction power.

4. Shark

Provides versatile models that include both vacuuming and mopping functions, with user-friendly features.

5. Neato Robotics

Features unique D-shape designs for corner cleaning, with models like the Neato Botvac series focusing on efficient navigation.

6. Roborock (Other Models)

While Roborock is mentioned, other models like the S7 or Q5 Pro offer different features that may suit various needs.

7. Dreame

Known for its competitive pricing and performance, offering models that combine vacuuming and mopping effectively.

8. Xiaomi

Offers a variety of smart home devices, including robot vacuums with advanced features at affordable prices.

9. Rowenta

A European brand that focuses on quality and compliance with regulations such as GDPR, offering reliable cleaning solutions.

10. Miele

Renowned for high-quality appliances, Miele’s robot vacuums emphasize durability and performance, although they may come at a premium price.

To open an account on us.roborock.com, follow these steps:

Registration Process

1. Visit the Website: Go to us.roborock.com.
2. Find the Registration Page: Look for the option to create an account, usually found in the top navigation or footer of the site.
3. Provide Personal Information: Fill out the required fields with relevant personal information, such as your name, email address, and password.
4. Accept Terms and Conditions: Review and accept the Roborock User Agreement to proceed.
5. Verify Your Email: Check your email for a verification link and click it to confirm your account.

Benefits of Creating an Account

• Receive 100 Roborock Points upon registration, which can be redeemed for discounts on future purchases.
• Access exclusive offers and promotions.

Ensure that all information provided is accurate to avoid issues during the registration process.

Roborock US Official Store offers a range of Intelligent Robot Vacuum Cleaner and Mop products. The store features Robot Vacuums that are intelligent, effective, and automatic. They also offer Cordless Vacuum Cleaners that are powerful, agile, and can be used on multiple surfaces. One of the popular products is the S8 Pro Ultra which comes with several features like the VibraRise® 2.0 Mopping System that improves its vibration modules two-fold, widening the cleaning zone. The S8 Pro Ultra RockDock® Ultra is an all-in-one dock that eliminates the need to clean the robot after cleanup, providing a totally hands-free cleaning experience. The S8 Pro Ultra DuoRoller Riser™ Brush enhances vacuuming and ensures fewer hair tangles.

Another popular product is the Roborock Q Revo. It offers powerful features and worry-free technology that simplifies maintenance, cleaning, navigation, and operation. The Multifunctional Dock keeps maintenance to a minimum with features like Self-Washing, Self-Drying, Self-Emptying, and Self-Refilling. The Dual Spinning Mops remove stains effectively, and the 5500Pa Extreme Suction captures dust and dirt easily from different floor types. The All-Rubber Brush adapts to uneven ground for maximum cleaning efficiency, and the PreciSense® LiDAR Navigation creates detailed maps for optimal cleaning routes. The Reactive Tech Obstacle Avoidance detects and avoids potential hazards, and the Smart Suggestions for No-Go Zones prevent the robot from getting stuck or falling. The Q Revo also supports Voice Control with Amazon Alexa, Google Home, or Apple Siri Shortcuts, and Faster Charging & Off-Peak Charging.

From vacuuming to mopping, Roborock products guarantee to provide industry-leading cleaning solutions. The HyperForce® suction effortlessly drags away the hidden dirt and debris on floors and carpets, while the powerful VibraRise® mopping system effectively mops your floors. Roborock offers a range of smart docking systems, meaning even less for you to do after every cleanup. Roborock's intelligent automatic robot vacuum cleaners turn time spent vacuuming and mopping into free time for you to spend on the better things in life.

At the Roborock US Official Store, a variety of robot vacuum cleaners and mops are available. The Roborock S8 Pro Ultra with 6000Pa High Power Suction and DuoRoller Riser™ brush is priced at $1,399.99, down from $1,599.99. The Roborock Q Revo, which features Self-Washing&Self-Drying and 5500Pa Extreme Suction, is available for $769.99, reduced from $899.99. The Roborock Q5+ with Auto Dust Emptying and 2700Pa High Power Suction is priced at $399.99, down from $699.99. The Roborock Q7 Max+ with Automatic Dust Collection and 4200Pa High Power Suction is available for $459.99, reduced from $869.99. The Roborock S7 Max Ultra with Self-Drying&Self-Washing is priced at $949.99, down from $1,299.99. The Roborock Q8 Max+ with Auto Dust Emptying and 5500Pa High Power Suction is available for $579.99, reduced from $819.99. The Roborock Q5 Pro+ with Auto Dust Emptying and 5500Pa High Power Suction is priced at $459.99, down from $699.99. The Roborock Q5 with 2700Pa High Power Suction is available for $239.99, reduced from $429.99. The Roborock Dyad Pro Combo with 17000Pa Powerful Suction is priced at $459.99, down from $659.99. The Roborock Dyad Pro with 17000Pa Intense Power Suction is available for $349.99, reduced from $449.99. The Roborock Q5 Pro with 5500Pa High Power Suction is priced at $279.99, down from $429.99. The Roborock Q8 Max with 5500Pa High Power Suction is available for $429.99, reduced from $599.99. The Roborock Q7 Max with 4200 Pa High Power Suction is priced at $329.99, down from $599.99. The Roborock S8+ with 6000 Pa HyperForce® Suction Power is available for $759.99, reduced from $999.99. The Roborock S8 with 6000 Pa HyperForce® Suction Power is priced at $549.99, down from $749.99. The Roborock Dyad Air with 17000Pa Powerful Suction is available for $319.99, reduced from $429.99.

Roborock US accepts a variety of payment types. These include American Express, PayPal, Klarna, Venmo, Apple Pay, and Bitcoin. Additionally, customers have the option to pay over time with Affirm. Rates from Affirm range from 0-30% APR, and options depend on the purchase amount. A down payment may be required. Please note that payment options through Affirm are subject to an eligibility check and may not be available in all states.

The S8 Pro Ultra and the Roborock Q Revo are both high-end robot vacuums with impressive features. The S8 Pro Ultra is known for its vacuuming and mopping abilities, a self-cleaning, auto-emptying docking station, and an intuitive app for easy control. It's excellent at light debris and small spills, but it might struggle with larger messes. On the other hand, the Roborock Q Revo is praised for its effective cleaning, even when mopping, and its smart mapping and navigation technology. It has a more efficient mopping system compared to the S8 Pro Ultra and a similar auto-emptying docking station that also cleans and dries the mops. However, it's less good at avoiding obstacles compared to the S8 Pro Ultra. Both are considered expensive, with the S8 Pro Ultra being the more costly of the two. The choice between the two would depend on specific needs and budget. If obstacle avoidance is a priority, the S8 Pro Ultra might be a better choice. If a more efficient mopping system is preferred, the Roborock Q Revo could be the way to go.

Us.roborock.com accepts several payment methods including American Express, PayPal, Klarna, Venmo, Apple Pay, and Bitcoin. Additionally, they also accept Alipay, Mastercard, and Visa. There's also an option for payment through Affirm, which is subject to an eligibility check and may require a down payment. Please note that the availability of these payment methods may vary by location.

The Shipping Policy for Roborock US Official Store is as follows: Shipping is free with the purchase of any Roborock vacuum. Once an order has shipped, a notification email with the tracking number and carrier details is sent. The shipping methods include FedEx, UPS, USPS, and Amazon logistics US. Products can only be delivered to locations in the Contiguous United States. Delivery is not possible to Alaska, Hawaii, Puerto Rico, U.S.V.I., etc. If the tracking status shows Delivered, but the package is not received, the issue can be submitted on the My Orders page. Addresses cannot be changed once the product is en-route.

The Return Policy is as follows: Products can be returned for any reason within 30 days of delivery. To return a product and get a replacement, the Contact Us option on the My Orders page can be used, choose the model and choose Returns & Replacements. The Roborock customer service team will contact within 24 hours to discuss any problems and may provide troubleshooting solutions and request additional information before proceeding to arrange a product return. Refunds will be provided 2-3 days after receiving a returned product. All accessories and the original packaging are required for any returns and refunds. A penalty may be imposed if any accessories are missing. All Roborock products have a one-year warranty. For more detailed information, the Warranty page can be visited.